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ABOUT US

  • Our Company
  • Mission Statement
  • Ethics & Values

Thousands of times each day, a client connects with a One Concierge specialist. Each interaction, each request and each connection is unique and we strive to develop that relationship at every stage of our business. 

One Concierge has quickly grown to become a globally recognized brand in the concierge and lifestyle management industry serving clients in over 115 locales around the world. Although proud of our international success, there is much more to One Concierge and our brand.

Built to serve the growing concierge market, One Concierge was created in 2008 due to global growing demand for quality concierge services. The aim was to create a company that could cater to any service request around the world and not be limited to local service providers. Today, One Concierge is recognized as one of the leading choices for concierge services in over 115 countries around the globe. Staffed by experienced professionals and armed with state-of-the-art technology, One Concierge is proud to serve our clients with unparalleled service in every aspect of our operations. Recognized for timely, reliable, cost effective concierge solutions worldwide, One Concierge gives individuals and corporations the benefits and advantages of on-site personal concierge services at a fraction of the cost.

Our staff is comprised of industry professionals and hospitality experts all of whom exude excellence in every aspect of their work. At One Concierge, we are committed to providing all of our clients with prestigious service, unparalleled customer support and cost effective solutions to every service request. We invite you to contact us, and experience for yourself the simplicity and convenience of One Concierge.

 

Our Mission: We are a global leader dedicated to providing our clients with superior personal service, unsurpassed attention to detail and a desire to excel in the communities in which we serve. We passionately serve our clients, stakeholders, and employees with dedication and excellence in all aspects of our corporate operations.

 

  • Our Services: As a leader in the concierge & lifestyle management industry we never say "no" - it's not part of our vocabulary. Our account managers, specialists and agents passionately fulfill client requests from a comprehensive portfolio of over 150 concierge and lifestyle management services, serving thousands of requests a day. 

 

  • Our Clients: At One Concierge, our emphasis has always been on exceptional customer care and unrivaled service. Through our daily interaction with clients, we create connections and relationships that build customer loyalty and serve the needs of our consumers in more than 115 countries around the world. 

 

  • Our Partners: With over 10,000 vendors, partners and affiliates, we take pride in exceeding our client’s expectations on every concierge request. Our partners share the passion and dedication that our clients have come to expect of us and together we hold each other to a higher standard, delivering on every promise.

 

  • Our Communities: As a recognized global leader, we strive to better understand the communities in which we thrive and recognize our responsibility to our neighbors and those we deal with. Our global presence provides us with an opportunity to be involved with numerous communities and bring about positive change to those around us. By bringing together our partners, customers, and employees we aim to be a positive influence in our community and every locale in which we work. 

One Concierge understands that ethical business practices are vital to the continued success and growth of the company. We are proud to have built a global reputation through transparent, ethical business practices that provides for corporate accountability, social responsibility and ethical behavior at every stage of our corporate operations.

Our staff, executives and employees are guided by a corporate culture that ensures we consistently align ourselves with our Standards of Business Conduct and company wide initiatives such as our Ethics Compliance program. Combined with our company values and culture, these contribute to ensure our corporate philosophy is carried through all our operations, both domestically and around the world.

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